e-Commerce and Payments in South Africa

A rising star leading the digital revolution in Africa.

South Africa has the largest credit card penetration compared to other African markets. With a smartphone penetration rate of 78%, South Africa has one of the continent's fastest expanding economies, making it a desirable market for businesses especially mobile commerce.

South Africa

Market Overview

  • Population

    60.4 million

  • Online Population

    43.5 million

  • Currency

    ZAR

  • e-Commerce Market Value

    $6.36 billion

  • GDP

    $407.5 billion

  • GDP per Capita

    $6,485

Card-based Payments
0%
Cash-based Payments
0%
Bank Transfer
0%
Wallets
0%
Smartphone Penetration
0%
Internet Penetration
0%

Available Local Payment Method

EFT

Type
Bank Transfer

Regions
Africa

Key Takeaways

  • The increased use of mobile devices, expanded internet connectivity, and other factors have all contributed to the fast growth of Africa’s digital payments ecosystem.
  • The majority of South Africans’ online purchases come from local websites or marketplaces, although 27% come from the US and 14% come from Europe. The third most popular e-commerce website in South Africa is the American counterpart of amazon.com.
  • The most popular payment options are credit and debit cards. Customers also make online payments via EFT and e-wallet services.
  • When asked what they liked best about internet shopping, 49% of South Africans cited convenience, while a staggering 77% stated they avoided crowds by using it.