e-Commerce and Payments in Guatemala

A multi-cultural market with many business opportunities.

Due to its highly established and extensive telecommunications sector, Guatemala presents Latin America's largest market potential. The country boasts a relatively high internet penetration rate of 67% while cash is still the preferred payment method of the majority of its populace.

Guatemala

Market Overview

  • Population

    17.97 million

  • Online Population

    12.4 million

  • Currency

    GTQ

  • e-Commerce Market Value

    $8.5 billion

  • GDP

    $95 billion

  • GDP per Capita

    $5,473.00

Card-based Payments
0%
Cash-based Payments
0%
Bank Transfer
0%
eWallets
0%
Smartphone Penetration
0%
Internet Penetration
0%

Available Local Payment Method

Akisi Puedo

Akisi Puedo

Type
Cash

Regions
South & Central America

Banco Agromercantil

Banco Agromercantil

Type
Cash

Regions
South & Central America

Banco de Antigua

Type
Cash

Regions
South & Central America

Banco G&T Continental

Banco G&T Continental

Type
Cash

Regions
South & Central America

Banco Industrial

Banco Industrial

Type
Cash

Regions
South & Central America

Banrural

Banrural

Type
Cash

Regions
South & Central America

Bantrab

Bantrab

Type
Cash

Regions
South & Central America

Caja de Desarrollo

Caja de Desarrollo

Type
Cash

Regions
South & Central America

Ficohsa

Ficohsa

Type
Cash

Regions
South & Central America

Fundación Génesis

Fundación Génesis

Type
Cash

Regions
South & Central America

Walmart

Grupo Walmart

Type
Cash

Regions
South & Central America

Interbanco

InterBanco Guatemala

Type
Cash

Regions
South & Central America

Pronet

Pronet

Type
Cash

Regions
South & Central America

Super24

Super24

Type
Cash

Regions
South & Central America

Key Takeaways

  • Cash is the most popular form of payment in the market; Guatemala has an eCommerce industry worth US$ 8.5 billion.
  • 6 out of 10 Guatemalan online buyers make online purchases at least once a month with an average spending of $450 where 95% of purchases are made thru internatonal retailers.
  • Culturally, Guatemalans favor in-person interactions, but younger generations are embracing technology and skipping the conventional retail model.
  • 46.24% of Guatemala’s GDP is generated by the services sector. Tourism, healthcare, customer service, financial services, banking, hospitality, communication, and retail make up the majority of the sector.

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