e-Commerce and Payments in Pakistan

Adoption of broader digital payment methods is boosting the economy.

Pakistan’s economy is still primarily unregulated and cash-based. Except for big purchases that call for a bank draft or pay order, most transactions are done in cash. Pakistan currently has over 50 million Internet members as that number is anticipated to quadruple over the next five years, the economy is anticipated to rise rapidly.

Pakistan

Market Overview

  • Population

    231.4 million

  • Online Population

    87.35 million

  • Currency

    PKR

  • e-Commerce Market Value

    $5.6 billion

  • GDP

    $376 billion

  • GDP per Capita

    $3,768

Card-based Payments
0%
Cash-based Payments
0%
Bank Transfer
0%
Wallets
0%
Smartphone Penetration
0%
Internet Penetration
0%

Available Local Payment Method

Easypaisa

EasyPaisa

Type
e-Wallet

Regions
Asia Pacific

JazzCash

Jazz Cash

Type
e-Wallet

Regions
Asia Pacific

Key Takeaways

  • Cash-on-delivery is the preferred method of payment for online orders for 95% of e-companies.
  • This causes e-commerce businesses to have specialized teams oversee cash receipts for the company, which raises operating costs and increases the liquidity requirements for those businesses.
  • On Pakistani festivals and event seasons including Eid-ul-Fitr (June), Eid-ul-Adha (September), Black Friday, New Year, and Wedding Season, e-commerce businesses get high traffic (October through April). Major athletic events may encourage the buying of apparel and gear relevant to the event.
  • The fact that just 24% of the population has a bank account raises the cost of doing business for e-commerce businesses dramatically.

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