e-Commerce and Payments in Vietnam

One of the world's fastest-growing economies

The Vietnamese e-commerce business has not yet seriously threatened traditional brick-and-mortar sales. However, with a young population that is embracing mobile commerce quickly and a double-digit sales growth. It is a market that merchants looking for emerging e-commerce markets shouldn’t neglect.

Vietnam

Market Overview

  • Population

    98.8 million

  • Online Population

    70.9 million

  • Currency

    VND

  • e-Commerce Market Value

    $12.10 billion

  • GDP

    $368 billion

  • GDP per Capita

    $3,875

Card-based Payments
0%
Cash-based Payments
0%
Bank Transfer
0%
Wallets
0%
Smartphone Penetration
0%
Internet Penetration
0%

Available Local Payment Method

VN Bank Transfer

Type
Bank Transfer

Regions
Asia Pacific

Momo Pay

MomoPay

Type
e-Wallet

Regions
Asia Pacific

Viet QR

Type
QR Code

Regions
Asia Pacific

Viettel Pay

Viettel Pay

Type
e-Wallet

Regions
Asia Pacific

Zalo Pay

Zalo Pay

Type
e-Wallet

Regions
Asia Pacific

Key Takeaways

  • Although there are many different ways to pay in Vietnam, cards are the most widely used method by Vietnamese online shoppers.
  • With over a third of all e-commerce spending in Vietnam going toward foreign purchases, the Vietnamese also show a willingness to shop internationally.
  • The majority of foreign investment into Vietnam’s e-commerce market comes from other countries, particularly south east Asian e-commerce merchants like Lazada and its parent company Alibaba. This is because Vietnam is an attractive emerging economy.
  • Western e-commerce players are starting to pay attention as well. When Amazon announced a partnership with the Vietnam E-commerce Association in 2018, it was seen as a sign that the company intended to increase its presence there.

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